WARNING!!!!! DO NOT BUY FROM AGENTCHANGE

[dave45056]

WARNING!!!!! DO NOT BUY FROM THIS SELLER!!!!! AGENTCHANGE IS UNRELIABLE!!!!!

I bought parts from this seller on Oct 7. He communicated with me fine before the sale, but after I sent money he would not return e-mails or calls. I found out last night that he never shipped my parts even though he told me he did. He is a liar and does not communicate after the sale.

When I paid for the part he was selling I sent him an e-mail stating I paid, and gave him the paypal transaction number. I asked if he could ship it that day or the next. After hearing nothing from him for 3 days I sent him an e-mail. He now says that my e-mail was crappy and distateful. And he decided then (2 weeks ago) that he would not ship my part. Did he tell me that? No! Instead a week later he told me he shipped my part. After a few more days when my part didn't arrive he said he will have to check to see what happened, because he shipped it.

This guy is a liar, and so far he is a theif. He is known on other forums as illfoxone and on myspace as youthief (fitting, huh?) He will make up stuff to justify his inaction and poor communication. Don't buy from this guy. He does not know the definition of a deal.

Here is the e-mail he found offensive:

I am getting worried about the parts I have ordered.
When I made my payment on 10/7, I simply asked that you let me know when the parts would ship.
But since getting my money you have not responded to me, even though I have e-mailed and sent a PM thru 318ti.org
It appears that others have also had problems with you shipping parts, based on the posts on your thread.
I am giving you this opportunity to communicate with me about this matter before I make a post on your thread.
Can you please let me know when you shipped or will ship my part?
If you have already shipped it, thanks.
Just a word of advice. Communication is the key to keeping buyers of your parts happy.

Regards,
-Dave

[bmvw]

Paypal can do a chargeback, do it

[dave45056]

I have disputed the transaction with paypal. Hopefully I will get my money back.

[bmvw]

The seller will be asked to provide proof of shipment, as in a tracking number. If he cannot, you'll get your money back. It'll take at least a week though.

[cracker red]

As long as there are funds in his account, paypal can do that. If he's taken the funds out (he has), generally speaking there isn't anything they will do.

He's negative on his balance already, as someone else on another forum has filed a chargeback as well.

<address deleted>

Phone number disconnected.

Any and all information known about this guy will be helpful. I've filed both local PD reports, contacted the OH state attorney, and contact/filed a report with the FBI online fraud division.

Mail fraud is a felony. Having a judgment on your credit report doesn't go away, and getting a loan for much of anything is a bitch with one stuck on you. Not to mention credit cards re-adjusting limits, etc.

It would be well worth Keive's time to simply pay back what he owes, and try and learn a lesson from all this. Communication is key in life.

[bmvw]

Yeah I just assumed it was because the seller was being an ass due to some sort of personality conflict with you. If he's gone fugitive, it's going to be a toughie getting your cash back.

[b.u.ti-ful]

How much money are we talking about?

[dave45056]

I am out 35 bucks. Won't break the bank, but I want it back based on principle.

[cracker red]

I'm out $100. No breaking of the bank here, it's ALL on principle. Just happens that I've been burned before a few times, and I'm done with just "letting it go".

Kieve may or may not learn a lesson, but I'll pursue it until it gets resolved.

[b.u.ti-ful]

I totally understand the principle part, I was just wondering how much $ a person is willing to risk their online sales rep for.

Just about any amount I guess.

[gcims]

my dealing w/ him was similar this summer. He agreed to $20, which I sent via PayPal, for tools he never shipped. When they didn't arrive, communication was poor and he changed his story. I was able to recover my money via PayPal but he never shipped the parts then turned around and posted them as available for sale the same day. I PM'd him that if the tools are still available, I would honor the original deal, just ship them. Never heard a response. It does not make sense to agree to deals, have the items available but not follow thru after getting his money. I have not seen him keep someones money, just borrow it for a week or two. Very odd. It was just a few tools from a ti tool kit.

[BMW_Hatchback]

As long as there are funds in his account, paypal can do that. If he's taken the funds out (he has), generally speaking there isn't anything they will do.

He's negative on his balance already, as someone else on another forum has filed a chargeback as well.

Not true at all, Paypal will refund the buyer no matter if the seller is in the red or not. The seller will then owe paypal, the refund will be added to the negative balance of the seller, and his account will be restricted until its redeemed.

[cracker red]

Not in my experiance, with this guy.

[BMW_Hatchback]

Not in my experiance, with this guy.

that should never happen, at least from now on, because then everyone would do that (rip off someone then transfer funds and then close account :rolleyes:)

[cracker red]

that should never happen, at least from now on, because then everyone would do that (rip off someone then transfer funds and then close account :rolleyes:)

That IS exactly how people scam other people using paypal. Paypal won't do a damn thing about it, their TOS don't matter, there is no protection using it. I've shipped items to people, had a tracking number and a delivery confirmation, and still got screwed over on a chargeback...all while the buyer text'd me telling me he was screwing me over.

Use a credit card when buying something with paypal, that way YOU can do the chargeback yourself and PP can kiss your grits.

[cracker red]

http://www.ic3.gov/default.aspx


If you've been scammed, go here, file a complaint.

Mail fraud is a felony. The more counts he does, the longer/more serious the sentence can and will be.

We need everyone that has been hosed by this guy to file a complaint.

[BMW_Hatchback]

That IS exactly how people scam other people using paypal. Paypal won't do a damn thing about it, their TOS don't matter, there is no protection using it. I've shipped items to people, had a tracking number and a delivery confirmation, and still got screwed over on a chargeback...all while the buyer text'd me telling me he was screwing me over.

Use a credit card when buying something with paypal, that way YOU can do the chargeback yourself and PP can kiss your grits.

(sorry to OP for going OT)

I was not reffering to credit card usage or chargebacks, I was shedding light on the situation of a buyer opening a claim, and the seller trying to clear his/her account to try and make away with the money thinking that if its not in their account then the buyer won't be accommodated. In the case I am speaking about, when a buyer opens a claim on a transaction, paypal automatically deducts the claim amount from the the sellers balance, even if there are no funds in their account (it will show up negative). In this case, paypal will decide who wins (most likely the buyer because paypal is al about customer service), if the seller does not have any funds in their account, paypal will still award the buyer, and add the deficit to the sellers account, so they will then owe paypal and their account will be restricted until it is redeemed.

I will agree that Seller protetion on paypal is a joke, I remember forwarding an email from ebay to paypal stating that a user was fraudulent, and they still sided with him. It was a huge set back for me, so I know how it feels.

[cracker red]

What they told me, on the phone when I called a few night ago, was that the sellers PP balance was in the red (by 4-500 on account of a known chargeback in other dealings on another forum for wheels), his account is/was locked, and there is nothing I can do about it until he pays his account back to zero balance (like that's going to happen).

Me and the OP are in the same boat, with the same guy, so it's all relevant.

[BMW_Hatchback]

I am sorry to hear that you two are out of any sort of money. I don't know who you spoke with, but they told you a load of crap, and I recommend you both open a claim against him if you haven't already, he has a certain amount of time to respond back. You both should be compensated by paypal, and the amount will be added to his deficit if he doesn't provide the needed information. This is part of their policy, and I don't see why they would only use it sometimes.

[cracker red]

Well, thats why I CALLED, because it wouldn't let me open a claim. Thats what they told me, YMMV.

Basically I was told to try again in the future to open a calm on him.

[BMW_Hatchback]

make sure to let me know the outcome, so far paypal has done a good job at screwing over Ti drivers

[dave45056]

I have put in a dispute with Paypal. I'll let you know what happens.
By the way, this guy also goes by "Global Parts Alliance"
and has an alternate e-mail clevelandplow@gmail.com.

Watch out for any of these aliases.

[spykejones]

I had the same issue in the past. I bought a steering column which was overpriced, all to find out that I needed the EWS to go along with it and door locks to match. After driving 2 1/2 hours to Cleveland and waiting for him to pull the parts I ended up having to leave without the ews system and once I got back and contacted him he wanted another $50 in order to get the EWS and door locks which should have been given anyway due to our orig agreement. I payed it just to get the car running and it took almost a month after paying paypal to receive it. I did receive it but I bugged the crap out of him to ship it. He also lied about when he shipped it out. I think it was eventually shipped because I knew where he lived. I spoke with Dave about his issue and I am sorry to here this Dave. Well don't back down that is bad business for all and makes selling things on our great site feel like you might get screwed. That Kieve should not be doing this ever. Total Crap

[96cali]

I had a similar run in with a jackass named Lucas Adkins years back. He was parting a clubsport in NJ and sold amny parts but did not ship many. People found his parents address, phone, where he worked, relatives and just HARASSED the hell out of them. I think that (and the threat of physical violence from locals) made him resolve the biggest claims (mine was around $500 and was big money for me). I am heading up to Cleveland 11/5-6- I can do a drive by and see what's up if you want.

His pic is on his myspace page too.

[96cali]

You need to publicize this on bf.c. They go crazy for guys like this. :flamed:

[THAT318]

some ppl are just stupid. why cant ppl ever just do what they agreed on? life works so much easier that way. i sold rims for a f250 the other week and after dude sent me money i told him it would be a few days before i can send them out cuz i had a hectic week and would try to make time to send em asap. we kept in communication with him constantly buggin me with tire sizes again and again and asking about offset and things like that. it got annoying but it kept sending them out on the top of the list of things i had to do.

[agentchange]

Well in my defense, Gcgrims I sent your money back because you were an A** you didn't have to file for a refund, I sent your money back on principle, why lie? Why did I send your Money Back? Because I don't want to deal with people like you! However unfortunately it seems this site is full of Hyper scared individuals afraid of getting ripped off the minute they send payment.

Spykejones I thought we were a cool, I've reconsidered, yes I sold you the steering column, if it was over priced why did you pay for it? I even threw in some extra parts for free... remember?

Yes it did take me some time to get you the door handles and the ews, (because I was new to BMW's and was unfamiliar with the EWS system)( later I found that I didn't even send you the EWS receiver) I guess you didn't care about that. I don’t even believe you used the column you bought, did you? It happens that sometimes we get Ideas and have plans and they just don’t work out. Did you make a mistake in purchasing the column? Also, didn’t you agree to ship back the door handles once the key barrels were removed? Because you never sent them did you? You only needed the lock barrels right? Also, didn't you just offer to sell me a car? I though it was nice BS'n with you when you were here, sorry I held you up.

BMVW you are right!

If I spend days communicating with you about parts and you finally decide that you want them a week later why am I expected to ship them out next day? I won't!

Patience is a virtue and it seems several people on this site are so afraid of getting ripped off that it gets the best of them and they turn in to " OH my god, I've gotten ripped off freaks overnight". If you don't give me the benefit of the doubt then I will not do business with you.

Dave, we communicated for almost 7 days in a row about what parts you wanted, it seemed you weren’t sure, then at the last minute you wanted the part. I received payment on the night of 7th and by the afternoon of the 9th I received this email.

This is what I mean, please read this email carefully, remember its less than 48 hours later.

I am getting worried (why are you getting worried, do you have problems?) about the parts I have ordered.
When I made my payment on 10/7, (it's now the 9th and the first time back to my computer, I called him and left a message but no answer till Monday) I simply asked that you let me know when the parts would ship. But since getting my money you have not responded to me (because I wasn't around), even though I have e-mailed and sent a PM thru 318ti.org It appears that others have also had problems with you ( who gcgrims?) Shipping parts, based on the posts on your thread.

I am giving you this opportunity to communicate with me about this matter before I make a post on your thread. (Threatening me less than 48 hours later, sorry dude not acceptable, I called you on Friday to make sure that you still needed the part, it seemed like if you didn’t get it overnight you weren’t going to need it, but no answer or response till the following Monday. (By then I decided that I was just going to send his money back at my convenience.)

Can you please let me know when you shipped or will ship my part?

If you have already shipped it, thanks.

Just a word of advice. (Thanks for the advice Dave) Communication is the key to keeping buyers of your parts happy.

Here's some advice for you: being resonable and patient is the key to keeping sellers happy~



Cracker Red you are a Moron! I did the best I could to help you. You however did not pay for the items you purchased you merely sent a deposit, which you will get back and I clearly remember telling you that. Since the items were very large shipping them safely was an issue, I did not have a box large enough to ship the whole rear leather seats upper and lower, both rear black leather side panels and bolsters safely, but you would not pay for individual boxes because you wanted to save money on shipping right?
So I had to get a large box, which I eventually did. I even tried to order boxes specifically for your order but they were just to expensive (150$ for 10). By the time I did get one you already had your panties in a bunch, I would suggest buying some briefs.

Side note> I can't believe that you filed with the FBI... you are a Jack***! I should also point out that I find it Hilarious!

I don't want one penny that I haven’t earned! I DON”T WANT ONE PENNY THAT I HAVEN”T EARNED! I hope you understand that! I don't think you do because I clearly told you that before you posted this thread. Oh well, nice try!

CRACK and DAVE you are cry babies who should not attempt to purchase anything via the internet or with paypal! You will get your money back, if I have to sell this very computer that I’m typing on to do so! Trust me I don't want your money it means nothing to me, NOTHING! I'm not a scam artist and every sale that I tried to make was in good faith. You A-holes however did not give me the benefit of the doubt (because apparently you’ve been ripped off before) and your lack of patience is amazing, astonishing, and insatiable!

You assume my life circumstances are like yours and they are not. I do not spend every waking moment on the Internet or my computer; if you do I would suggest a hobby. Maybe selling car parts online would suit you.

I mean if your going to try to tear down someone’s name and character why not do it honestly and give all the facts? Though why would you do that? It doesn’t make for a very convincing case.

I don't want your MONEY! Repeat I Don’t Want your Money! Unless you let me use it as toilet paper.

I hope this clears my name to any that read this, I will reply to all replies and messages when I get a chance.

Do any of you think I could have a good case in court? I wonder if I could make a case, based on the slander, defamation of character, harassment, and exposure of personal information and all other attempts of Slander! I guess I will consult an attorney.

Note once you agree to pay for something with paypal, and then decide that you don’t want it for whatever reason the person you sent money to has three weeks to send it back. Aparently Paypal thinks this is a reasonable amount of time, please take this into consideration before you make purchases. Also be clear about when you expect your item to be shipped, I think 5 business days for small parts and 10 business days for large parts is resonable since these are specialty items that are not pre packaged. What do you think?

Thanks to all the understanding and patient people.

Sincerely, Kieve Flinn

[dave45056]

These are his own words. Now I'm sure you can all understand why I am saying not to buy from him. He communicated well before the sale, but the moment I sent payment, he disappeared. Worst of all he LIED about sending my parts. He called my office phone on Friday after I was gone for the day, then got pissed I didn't call back until Monday when I got the message.

We had an agreement. I payed for my part in full. He said he shipped it, which turned out to be a lie. Says he doesn't want my money, but hasn't returned it. Additionally he wants me to send him $5 on paypal for a response. Nice guy, huh?
We are a community here and have known some people for a long time. YES we are leary about buying on the internet from people we don't know. YES we need communication after a sale to make sure a part is shipped.

I reiterate... don't deal with this guy. He's a Liar and a Thief in my book. And he wasted 2.5 weeks of my time waiting on parts he never shipped.

Good news is, I got the parts I needed elsewhere... purchased them over the Internet and had great service.

[gcims]

Kiev, I was never rude to you or unreasonable. I was disappointed that you never shipped the tools you said you did after waiting 3wks from the time you were paid. When you did not return my emails, PM's and call, I ran the dispute thru PayPal (non receipt dispute# PP-767-366-525 on 8-18-09) and you returned my money in less than an hour. You gave your reason for not shipping the parts and being busy. I said no hard feeelings. Then you turned around and posted these tools as for sale. I PM'd you back saying if you still have them, I would honor the original deal, just send them. You never replied.

Why would you return my $ in 1hr but not ship the tools in 3wks after getting your money? You do not make sense!

Look, to prove to you I am not an ass, ship the tools to me. When they get here, I WILL Pay Pal you the $20 PLUS post that you did a good job on the sale for all the world to see. You need to recover your reputation here. I just want the tools!

[pdxmotorhead]

Just an general observation from a non interested party.
I'm not pointing to the folks involved here, rather the community at large.

Sellers:
1. MUST publish their terms clearly and stick to them.
2. Communicate ASAP no matter what plans they have that may interfere.
3. DO NOT have the right to hold funds refunds etc if they want to maintain a good reputation. Does not matter if the buyer is a jerk. And Paypal is NOT a benchmark.
4. Be an adult, you have to hold the high ground and do what you need even if your pissed off. Its part of running a business get over it...
5. If something goes wrong, Be tidy and don't BS about what happened, suck it up and be honest so it won't bite you on the butt later.
6. Don't procrastinate, your running a business, other people are depending on you doing what you promised, what seems small could be screwing someone over big time and you won't know it, until they are pissed.
7. Running a business is WORK if you think its going to be an easy buck your an idiot.


Buyers:
1. Must follow instructions. Understand the sale terms and don't whine if your perception is that they owe you the world you agree to the terms when you pay the $$.
2. Be realistic, don't start from "I was screwed" ANYBODY can have stuff happen if you know the seller is a part timer, you should expect the occasional lag. It is pretty standard in small business that people work 8AM to 5PM THEIR time zone, and weekends are NOT workdays and do not count in the wait time.
3. If you supported your local shop you would not have this problem. :icon_poke

"The sweet taste of a good deal, does not last near as long as the sour taste of a bad one."

Ok I'm done...

:)

Dave

[cracker red]

Just waiting on you to make good on your " word" and refund me. Not going to argue anymore , my point has already been made for me.

[spykejones]

Agentchange,

(Spykejones I thought we were a cool, I've reconsidered, yes I sold you the steering column, if it was over priced why did you pay for it?)

-----Clearly I could only find one person selling one until after I bought it from you and found someone selling everything I bought and the steering wheel attached with full ews and keys for $75 cheaper. Waiting another two weeks and predicting the future was not an option considering I was taking cabs and riding with friends to and from work paying their gas for the ride (not your problem but since we are considering other peoples situations their is mine and was for 6 months) but I needed a running car as soon as possible so my actions were accelerated unlike your shipping.-----

(I even threw in some extra parts for free... remember?)

----- Ok I remember you saying those items were free yet that all changed to like 5$ and that was clearly added to the ews and door locks extra $50.00 on top of the steering column $150.00 plus my gas driving 2 1/2 hours one way to avoid shipping and wasted time to wait for it to be shipped (oh and everything was "What is it worth to you" come on man I had no car to drive to my 9 to 5 job and all my extra money was going into my good friends gas tank and taxi's, of course I bought it I had no choice in my opinion. --------

(Yes it did take me some time to get you the door handles and the ews, (because I was new to BMW's and was unfamiliar with the EWS system))

------Yet you were so knowledgeable about where all these parts were, hell you had everything stripped in one of the two 318ti's that you had, not to mention all these sites that you kept telling me about to help me work on my own car, (which I am thankful for because I didn't know much.) Hell I am not a mechanic by trade and yet you are and have been selling car parts online for years and all the sudden you are unfamiliar. Give me a break man. I will give you the benefit of the doubt.
I did wait and I called and called and urged to you that I was without a car for two months already when I bought the steering column and EWS and said I was going to pick it up with cash and you said you were getting everything ready for me (atleast I thought anyways). Then, once I get there it is not and you have to look for it. Then after more than an hour there (given we were bs'n for a bit) you were just starting to take out the door handles, ews and locks for me. Then you said you would send them out to me when you got them out at no charge since I had to wait and had plenty of road time ahead of me. Since you still had the ews matching the key to the steering column of course I had no choice but to wait. Then once I called repeatedly without answers and me leaving messages you were like "Dude, I will get it sent out in a day or two" yet weeks later still nothing. Then we get to the $50.00 price added to those items just to get them sent so I sent the money and waited almost a month after you said you sent them.------

(later I found that I didn't even send you the EWS receiver)

------Real nice Kieve, ok you didn't send the receiver you knew I needed and you failed to mention that. Plus technically you still need to send that item because it is part of the purchase of the steering column and ews. So when will you be shipping my purchased part? The key here is I have now waited more then everybody has in this forum for their items for which I have already paid for.

(I guess you didn't care about that. I don’t even believe you used the column you bought, did you?)

----Not yet. It looks nice sitting in the passenger seat of that parts car though.------

(It happens that sometimes we get Ideas and have plans and they just don’t work out.)

----True and not True-----

(Did you make a mistake in purchasing the column?)

------From you Yes------

(Also, didn’t you agree to ship back the door handles once the key barrels were removed?)

------I believe that you mentioned that in the letter attached to the inside of the box, also apologizing on how long it took to get my items sent to me. No, I didn't agree because I didn't know until I read the letter you sent with my items, wanting them back because you probably wanted to sell them too. Therefore, I didn't send them because I haven't removed the barrels yet so you can't pin that on me because I haven't removed them yet. I did tell you on a phone conversation that I would send them back after I took the barrels out, I just haven't done that yet.------

(Because you never sent them did you?)

-----Stated above-----

(You only needed the lock barrels right?)

-----I technically don't need them now so if you want them back refund the money and I will send everything I bought back or you could wait till I remove the barrels and I will send the door handles back.-----

(Also, didn't you just offer to sell me a car?)

-----Yes, my parts car and it also included everything I bought besides the ews receiver you never sent and I havent persued that yet or will you be trying to charge me for something I already paid for.-------

(I though it was nice BS'n with you when you were here, sorry I held you up.)

-------Not a problem I too enjoyed bs'n and checking out your inventory of items you removed from the 318ti. You have a nice day and let me know when you will be sending that EWS reciever. *Lets not take a month on this K*. I will remove the barrels when I receive that receiver and I will ship them next day postage the day after I receive the EWS Receiver you still owe me just as is stated above and agreed upon. You see I follow through with my deals.--------

Peace out
A very patient buyer
spykejones

[dave45056]

I'm still patiently waiting for a refund from Agentchange. A week ago he said over and over that he didn't want my money. I'll let you know if he ever makes good on this or if it is a forced refund from paypal.

Anyone who has delt with me in the past knows that I am a patient person.

[mohaughn]

CRACK and DAVE you are cry babies who should not attempt to purchase anything via the internet or with paypal! You will get your money back, if I have to sell this very computer that I’m typing on to do so!

So you already spent the money that they sent you and you never shipped the parts? I'm sorry, but that right there is pretty bad. You can't consider that money "yours" to spend on something else until you complete your part of the deal.


Also be clear about when you expect your item to be shipped, I think 5 business days for small parts and 10 business days for large parts is resonable since these are specialty items that are not pre packaged. What do you think?

If you tell the buyer up front that it will take that long to ship, then there is no problem with taking that long. However, if you never tell them that it will take that long I would say 5-10days to ship is excessive. Just a word of advice, have the boxes and shipping items you need to send an item ready before you post it for sale. I actually completely box the items and have them ready to ship. This way I just print a label and take it to the store.. Maybe the other guys could have been more patient, but you are putting some unreasonable expectations on them. Once they pay you, all expectations are on you.

I wouldn't wait 5-10 days for a sale like this, I would find the part elsewhere.

[spykejones]

QUE the Jeopardy music now

[cracker red]

Update- nothing new. Still no refund from kieve

[dave45056]

Just to let everyone know Paypal ruled in my favor on my complaint. And I did get my money back. Took a long time. Paypal had to be involved. But I got it back. It was not a money transfer from Kieve, but a reversal, forced by Paypal.

[b.u.ti-ful]

That's one for tenacity.

[BMW_Hatchback]

glad you guys are setting pace, I hope it all gets worked out

[bmvw]

Man I have dealers like that. All that wasted time, squabbles, stomach acid and still no tools. And I bet anything he still thinks he's right.

[spykejones]

You know your are probably right. Its a shame really. I know the guy means well but is just not showing very good business practices, it will only bite him in the a$$ later on in life if he doesn't make good on his word and transactions. I have done stupid things in my past and now realized years later that I probably could have done a few things different. Heck I wish I could have done without dealing with someone like this. It's Karma and it has a way of coming at the wrong time. So, in reflection i would have to say that in doing business with Agentchange and coming up short on a transaction would mean that I am just getting paid back and that this situation will only travel back around and put him in our positions.
Do the right thing and break the cycle man.

[cracker red]

It's been more than a month now, guy still has my money since he last told me "I know you're not cool, I will have it back in a jiffy. **** YOU! "

[spykejones]

Wow. At least your able to try to go to paypal. I am screwed because it has been more then a couple of months for me. I hate it when people do stuff like this. It ruins trust for all parties involved. What were you buying from him?

[cracker red]

Paypal rules in my favor. I wonder if his local PD department will still do something about it...as I did get a response from the ic3.gov website the other day (info submitted to appropriate agencies, etc).

I love his facebook page....says it all right there at the top "I'm a Thief" LOL!

[PrussianMotors]

This is why we ship items within 1 business day of receiving payment...of course, we also don't sell parts as cheaply as the private/part time sellers on here do.

[ANevan11]

If you paid through paypal you can file a chargeback