318ti.org forum

Go Back   318ti.org forum > Technical, Maintenance and Modifications > Exhausts

Notices

Exhausts Aftermarket exhaust discussions.

.
» Recent Threads
1999 M-Sport For Sale
12-31-2023 05:10 PM
Last post by Coop540iT
03-23-2024 06:39 PM
1 Replies, 105,349 Views
Once again 318ti owner...
03-20-2024 12:39 PM
Last post by two30grain
03-22-2024 02:04 PM
1 Replies, 68,388 Views
What brakes do I...
03-20-2024 03:27 PM
Last post by huirtera
03-20-2024 03:27 PM
0 Replies, 65,626 Views
  Share/Bookmark
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 09-30-2011, 05:44 PM   #1
rippintis
Junior Member
 
Join Date: Sep 2011
Location: Waterloo, ON
Posts: 11
iTrader: (0)
Default DO NOT BUY FROM STROMUNGEXHAUST.COM

This is a message to anyone who wants to save a headache. May not happen to you but I was shocked with the kind of service scott at stromungexhaust brings. Instead of going to understeer, I thought this would be a good place as he suggested he would try to ship out the muffler as soon as he could which made me order there. After ordering, I called three times the next day to change my shipping to expedited instead of UPS Ground. No answers, only to his answering machine which was full so you could not even leave a message. I left an email stating I would like my shipment to be expedited. No reply for three days. I called everyday 2 or 3 times at different times and same thing not a single answer.

I then left him this message which I thought was proper and stern so there were NO issues understanding it.

"Hey Scott, I have been emailing you and calling you everyday since I ordered the 318ti exhaust. It is supposed to ship out Monday but I want to change it to expedited shipping but you have not replied back with an email and I have called PLENTY times now. If you do not reply with the confirmation of my shipping being changed to expedited, then this email here should be the confirmation that I have already cancelled my order. If you ship it on Ground UPS on Monday, I will want a a refund and will NOT want to receive this product. Please get back to me if you want me to keep this purchase. Remember, if the item ships with UPS Ground it will be very unfortunate for me."

Five minutes later Scott writes back, "Your order has been canceled" (yes one l)

I immediately called the number again hoping he would be by the phone. He finally answered and I said,
"Hey is this Scott? I've been calling quite a few times, maybe you had an emergency with something?"
"No i'm training someone, who is this?"
"Brian, I have been calling you and emailing you about a 318ti muffler? Since you just replied saying you cancelled it, is there anyway I could have that shipped out still but pay extra for the expedited?"
"Yeah, I cancelled your order."
"Yes, but can I instead have it for expedited instead of Ground?"
"No, I cancelled your order, I didn't like the way you spoke to me."
"...what? lol" (me)
"Yeah, your gonna have to find something else for your car buddy."
AND HANGS UP THE PHONE!!

I'm writing this as well, to see some opinions on who was being an idiot here.
rippintis is offline   Reply With Quote
 

Bookmarks

Tags
exhaust , exhausts , muffler , mufflers , stromung


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Any interest in a Group Buy? gimp Suspension 328 10-23-2015 07:19 PM
Group Buy: Eibach Front Sway bar 28mm | Ludicrouspeed.com AutoM3otives Suspension 29 10-28-2008 06:52 PM
not a want to buy, a need to buy rookie_98 Lounge 1 09-24-2008 08:09 PM
Group Buy: SEAM S/C HuGo US and North America 13 04-30-2007 07:08 PM
HID Kit Group Buy pnosker Exterior 26 01-16-2007 08:41 PM


All times are GMT +1. The time now is 10:33 AM.


.
Powered by site supporters
vBulletin Version 3.8.8
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©1999 - 2024, 318ti.org
© vBadvanced CMPS v3.2.2
[page compression: 134.91 k/143.58 k (6.04%)]

318ti.org does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information or products discussed.